Refund policy

General information

HMBLE. would like you to be happy with the purchases that you make.  As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure. 

• Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.
• Once your return has been processed, you will receive a confirmation email from our team.
• Final Sale items can not be returned for a refund unless deemed faulty.
• If you claim a free gift/s with your order and return your items for a refund, the free gift/s must also be returned.

• We recommend sending your parcel back via traceable post and keeping a copy of your tracking number, as any missing parcels are the responsibility of the customer. 

• We don't provide a refund for your return postage cost, unless the error is HMBLE.’s fault (eg wrong item or size sent to you by mistake) or your style has a manufacturing fault with it.